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    Frequently Asked Questions

    • When can I expect my shipment after placing my order?

      We ship fast! All orders placed before 2pm EST that can be fulfilled will ship the same day. Any out of stock items will generate an email notice on availability and order fulfillment options.

      Click here to see our full shipping policy

    • How secure is your site?

      Our web site employs the latest technology to ensure your shopping is safe and secure. All passwords and credit card information is encrypted and your personal information will not be sold or rented to 3rd parties.

      Click here for our complete security and privacy policies.

    • How do you handle Returns and Replacements?

      Because we only sell top of the line merchandise, we are able to offer no-hassle returns for orders.

      Click here for return instructions and our full policy.

    • How do I see the Status Of My Order?

      To see the status of your order, login to your account where you will see your order informing and other account preferences.

      Still need help? TrucknTow.com Customer support is here to help! We offer fast-answer live chat (always in the lower right hand corner) along with our toll free phone number 1.888.918.8150 and our dedicated customer support center to handle all of your needs.